Beyond routine Application Maintenance with innovative services for optimized solutions

Today’s IT solutions and applications are as complex and demanding as the businesses and customers they are designed for. These applications are also continually evolving to keep pace with business and technology changes. Furthermore the IT applications are mission-critical and any downtime or production issues can be extremely expensive to work around and at worst catastrophic in terms of brand image and customer satisfaction.

In this context routine Application Managed services no longer meet the needs of growing businesses with complex solutions for Omni-Channel Commerce or B2B Integration. Maintaining these industry leading solutions with a comprehensive and intelligent approach can help you lower costs in the long term by ensuring that application is run well tuned and optimized which further enhances customer engagement and loyalty. Managing these applications across multiple environments, versions, work streams can be a nightmare if your IT teams are already stretched thin, inadequately trained or insufficiently distributed across time zones. Our tiered managed services help you manage and optimize all aspects of your enterprise application and its administration. The extent of our engagement – deployments, problem triaging, proactive monitoring, dashboards and analytics – can be adapted to your budget and needs.

Featured Service Offerings

Operations Support (On-Premise or Hosted)
Monitoring complex solutions goes beyond just CPU and memory monitoring and requires a deep understanding of the underlying applications. Whether your solution is on-premise or hosted we can help with proactive monitoring and then address issues before they arise

Technical Deployment
Managing the solution artifacts and repositories for the IBM Sterling application done right can save you in lost productivity. Gain from the best practices across industries and our innovations with continuous integration and reduced downtime strategies.

Data Archiving
Unmanaged data growth can bring the most sophisticated solution to its knees. Fast-track the data archiving with our expertise in solving the first purge problem and gain visibility in to this process with our purge tracker dashboards.

Our Value Proposition

Perfaware works with clients across industries to optimize their enterprise solutions for Commerce and B2B across the hardware and software stack. Perfaware’s extensive expertise in these packaged products and on the complex performance and technical challenges that arise in the largest enterprises and strong relationship with IBM support team gives us the competitive edge to best serve your needs. We go beyond routine support and environment monitoring through constant innovation and harness a mix of proprietary and open-source technologies to help you get the most of your solution investments.

  • Data Archiving
      Un-managed data growth can bring the most sophisticated solution to its knees. Fast-track the data archiving with our expertise in solving the first purge problem and gain visibility in to this process with our purge tracker dashboards.
  • Operational Support
      Monitoring complex solutions goes beyond just CPU and memory monitoring and requires a deep understanding of the underlying applications. Whether your solution is on-premise or hosted we can help with proactive monitoring and then address issues before they arise.
  • Technical Deployment
      Managing the solution artifacts and repositories for the IBM Sterling application done right can save you in lost productivity. Gain from the best practices across industries and our innovations with continuous integration and reduced downtime strategies.
+ Overview

Beyond routine Application Maintenance with innovative services for optimized solutions

Today’s IT solutions and applications are as complex and demanding as the businesses and customers they are designed for. These applications are also continually evolving to keep pace with business and technology changes. Furthermore the IT applications are mission-critical and any downtime or production issues can be extremely expensive to work around and at worst catastrophic in terms of brand image and customer satisfaction.

In this context routine Application Managed services no longer meet the needs of growing businesses with complex solutions for Omni-Channel Commerce or B2B Integration. Maintaining these industry leading solutions with a comprehensive and intelligent approach can help you lower costs in the long term by ensuring that application is run well tuned and optimized which further enhances customer engagement and loyalty. Managing these applications across multiple environments, versions, work streams can be a nightmare if your IT teams are already stretched thin, inadequately trained or insufficiently distributed across time zones. Our tiered managed services help you manage and optimize all aspects of your enterprise application and its administration. The extent of our engagement – deployments, problem triaging, proactive monitoring, dashboards and analytics – can be adapted to your budget and needs.

Featured Service Offerings

Operations Support (On-Premise or Hosted)
Monitoring complex solutions goes beyond just CPU and memory monitoring and requires a deep understanding of the underlying applications. Whether your solution is on-premise or hosted we can help with proactive monitoring and then address issues before they arise

Technical Deployment
Managing the solution artifacts and repositories for the IBM Sterling application done right can save you in lost productivity. Gain from the best practices across industries and our innovations with continuous integration and reduced downtime strategies.

Data Archiving
Unmanaged data growth can bring the most sophisticated solution to its knees. Fast-track the data archiving with our expertise in solving the first purge problem and gain visibility in to this process with our purge tracker dashboards.

Our Value Proposition

Perfaware works with clients across industries to optimize their enterprise solutions for Commerce and B2B across the hardware and software stack. Perfaware’s extensive expertise in these packaged products and on the complex performance and technical challenges that arise in the largest enterprises and strong relationship with IBM support team gives us the competitive edge to best serve your needs. We go beyond routine support and environment monitoring through constant innovation and harness a mix of proprietary and open-source technologies to help you get the most of your solution investments.

+ Services Offering
  • Data Archiving
      Un-managed data growth can bring the most sophisticated solution to its knees. Fast-track the data archiving with our expertise in solving the first purge problem and gain visibility in to this process with our purge tracker dashboards.
  • Operational Support
      Monitoring complex solutions goes beyond just CPU and memory monitoring and requires a deep understanding of the underlying applications. Whether your solution is on-premise or hosted we can help with proactive monitoring and then address issues before they arise.
  • Technical Deployment
      Managing the solution artifacts and repositories for the IBM Sterling application done right can save you in lost productivity. Gain from the best practices across industries and our innovations with continuous integration and reduced downtime strategies.