Beyond routine Application Maintenance with innovative services for optimized solutions
Today’s IT solutions and applications are as complex and demanding as the businesses and customers they are designed for. These applications are also continually evolving to keep pace with business and technology changes. Furthermore the IT applications are mission-critical and any downtime or production issues can be extremely expensive to work around and at worst catastrophic in terms of brand image and customer satisfaction.
In this context routine Application Managed services no longer meet the needs of growing businesses with complex solutions for Omni-Channel Commerce or B2B Integration. Maintaining these industry leading solutions with a comprehensive and intelligent approach can help you lower costs in the long term by ensuring that application is run well tuned and optimized which further enhances customer engagement and loyalty. Managing these applications across multiple environments, versions, work streams can be a nightmare if your IT teams are already stretched thin, inadequately trained or insufficiently distributed across time zones. Our tiered managed services help you manage and optimize all aspects of your enterprise application and its administration. The extent of our engagement – deployments, problem triaging, proactive monitoring, dashboards and analytics – can be adapted to your budget and needs.