MAS healthcheck and upgrades
Future-Proof Your Operations: Transition to IBM Maximo Application Suite (MAS) 9"
Stop managing legacy constraints and start optimizing asset performance. Perfaware bridges the gap between aging EAM systems and the next generation of AI-driven reliability. Partner with our experts for a high-velocity migration to MAS 9 that unifies your data, streamlines your workflows, and extracts maximum value from every asset.
Reasons to Upgrade to Maximo Application Suite (MAS) v9.2
End of Support (EOS)
IBM support for Maximo 7.6.1.x ends on September 30, 2025, and a grace period with extended support is only available until September 30, 2026 making an upgrade necessary for ongoing security patches and regulatory compliance.
Modernizing Operations
Moving from a monolithic application to a containerized structure (Red Hat OpenShift) offers greater agility, enabling cloud-native, on-premise, or hybrid deployment options.
Shifting to Predictive Maintenance
MAS allows moving away from reactive or preventive maintenance to AI-powered predictive and prescriptive maintenance using Health, Predict, and Monitor modules.
Reduced IT Infrastructure Costs
Containerization lowers the need for massive on-premises hardware, optimizing resource utilization and reducing the burden on IT teams.
Access to New Features
The upgrade unlocks advanced capabilities like Visual Inspection (AI), Assist (AR-powered guidance), and a modern mobile experience.
Perfaware’s Maximo Upgrade Service Offerings
Upgrading now, with Perfaware’s deep Maximo expertise, minimizes business disruption and allows organizations to move from reactive maintenance to AI-driven asset performance management
Agentforce Service (Service Cloud)
Salesforce’s Agentforce Service deploys autonomous agents capable of resolving complex subscriber issues without human intervention. These agents navigate real-time subscriber and consumer data to troubleshoot connectivity, process billing credits, and manage service dispatches. By integrating directly with your backend, Agentforce ensures high-volume inquiries are resolved instantly, allowing human teams to focus on high-value customer advocacy.
Agentforce Sales (Sales Cloud)
Salesforce’s Agentforce Sales acts as a persistent digital extension of your growth team by autonomously managing the research and administrative phases of the sales cycle. These agents qualify leads based on intent signals, prepare detailed account briefings, and automate personalized outreach. By eliminating manual overhead, Agentforce Sales ensures your pipeline remains active and your account executives stay focused on closing strategic deals.
Agentforce Revenue (Revenue Cloud/CPQ)
Salesforce’s Agentforce Revenue provides the critical orchestration needed to manage the complex billing and contract lifecycles inherent in high-growth Telco, Media, and High-Tech models. Working alongside Salesforce ARM, these agents proactively detect revenue leakage, manage high-volume subscription renewals, and resolve invoice disputes. This autonomous oversight ensures revenue accuracy and eliminates the manual effort typically required to manage intricate B2B contracts.
Agentforce Marketing (Marketing Cloud)
Agentforce Marketing delivers 1:1 engagement at scale by moving beyond static segments into real-time, autonomous campaign optimization. These agents leverage unified data to create personalized content and trigger retention offers at the exact moment a subscriber shows signs of churn. By pivoting strategies mid-flight based on performance, Agentforce Marketing maximizes ROI and ensures a seamless experience across the entire TMT subscriber journey.
Perfaware Difference
- Perfaware brings deep expertise in implementing Service Cloud to streamline customer service operations.
- From setup to customization and integration, Perfaware ensures a smooth and scalable deployment.
Schedule a free consultation with our Maximo experts